This Privacy Policy describes how VisibleSeed LLC ("VisibleSeed", "we", "us"), a Texas-registered company founded May 2026 and based in Houston, Texas, collects, uses, retains, and shares information when you visit visibleseed.com or contact us.

Read it carefully. By using the site you agree to the practices described here. If you don't agree, please don't use the site or submit information through it.

1. Information we collect

Information you give us

• Contact form: name, email, phone (if provided), optional company name, the message you send, and any project details you share.
• Project inquiry form (/start): name, email, optional phone and company, industry, organization type, optional revenue range, what you're trying to build, areas of interest, budget range, timeline, and any additional notes.
• Discovery call booking: first/last name, email, and meeting topic. This data is sent from your browser to Cal.com to record the booking.
• Email correspondence: any reply, attachment, or content you send to hello@visibleseed.com or other VisibleSeed addresses.

Information collected automatically

• Server / request logs: IP address, user-agent, referrer, timestamp, and the URL you requested. We use these for security, fraud/spam prevention, and aggregate analytics.
• Cookies and similar tech: a small set described in section 5 below. The site uses cookieless edge analytics by default.

We do not intentionally collect special-category data (health, biometric, racial, religious, sexual-orientation data, etc.). Please don't send it through the contact forms.

2. Why we use it

• To reply to inquiries and scope the engagement you describe.
• To send a written proposal, statement of work, or follow-up.
• To prevent and investigate fraud, abuse, and spam (e.g. honeypot fields, Cloudflare Turnstile, rate limits).
• To meet legal, accounting, and tax obligations applicable to a U.S. LLC.

We do not sell, rent, or share your information with third parties for advertising or for their own marketing purposes. We do not use your contact data to train any AI model.

3. Service providers we rely on

The following processors handle some of your data on our behalf, under contract, with technical and organizational safeguards in place:

• Cloudflare - hosting (Pages), CDN, DNS, bot protection (Turnstile), edge logs.
• Resend - outbound transactional and reply email delivery.
• Cal.com - schedules and records consultation bookings, sends booking confirmations.
• Twilio - inbound and outbound voice and SMS for our business phone line (832) 900-3811. See section 6 below.
• Google Workspace / Gmail - receives mail sent to visibleseed.com addresses.
• Notion - internal operational records for client engagements.

4. Where your data lives and international transfers

VisibleSeed operates from the United States. Our processors above may store or process data in the U.S. and other jurisdictions (e.g. the EU). If you submit data from outside the U.S., you acknowledge it will be transferred to and processed in the U.S., subject to the safeguards each processor uses.

5. Cookies and similar technologies

• Strictly necessary: a small amount of first-party local storage for site functionality (e.g. dismissed banners, last-viewed topics for relevant CTAs) plus Cloudflare bot-mitigation cookies on protected endpoints.
• Analytics: aggregate, privacy-preserving request metrics counted at Cloudflare's edge. No third-party advertising or cross-site tracking cookies are set by us.

You can block cookies in your browser; the site will still work, though some preferences may not persist.

6. SMS and text messaging (Twilio)

Our business phone line at (832) 900-3811 is operated through Twilio. We use it for two-way voice and text messaging with current and prospective clients.

How you opt in

You opt in to receive SMS from VisibleSeed by texting our number first, submitting your mobile number through one of our forms with explicit consent, or by agreeing to receive text updates as part of a client engagement.

What we send

• Transactional or operational messages tied to a project (status, scheduling, delivery, support).
• Replies to messages you send us.
• Occasional notifications you've explicitly asked to receive.

Message frequency varies based on the conversation. We do not send unsolicited marketing or bulk promotional SMS.

Opt out and help

• Reply STOP to any text from us to opt out. You will receive a single confirmation and no further messages.
• Reply HELP to receive contact and assistance information.
• Standard message and data rates may apply from your mobile carrier.

We do not sell, rent, or share mobile numbers, SMS consent, or SMS content with third parties for marketing or promotional purposes. Mobile-originated opt-in data and consent are not shared with affiliates for marketing.

7. How long we keep it

• Contact and project inquiry submissions: retained up to 24 months for follow-up, then deleted unless tied to an active or past engagement.
• Email correspondence: retained for the duration of the relationship and up to 7 years afterward for tax / legal purposes.
• Server logs: typically 30 days at the edge, longer if needed to investigate a security incident.

You can ask us to delete sooner - see section 8.

8. Your rights

Regardless of where you live, you can:

• Ask what information we have about you.
• Ask us to correct or delete it.
• Withdraw consent for ongoing communications.
• Object to or restrict certain processing.
• Receive a portable copy of information you submitted through the site.

EEA / UK residents (GDPR): you also have the right to lodge a complaint with your local data-protection authority.

California residents (CCPA / CPRA): we do not sell your personal information and have not sold or shared it in the past 12 months. You can request disclosure, deletion, and correction.

Email privacy@visibleseed.com or hello@visibleseed.com from the address on file and we'll act on the request within 30 days. We may need to verify your identity before disclosing or deleting.

9. Security

We encrypt traffic with HTTPS (HSTS preload). Application data is encrypted at rest by our processors. Access to systems holding client information is limited to people who need it, protected by multi-factor authentication, and logged. No system is 100% secure, but we work hard to make ours safe.

10. Breach notification

If we discover unauthorized access to personal information you submitted, we will notify affected users without undue delay (and within the timelines required by applicable law) by email to the address on file, with a description of what happened, what data was involved, and steps you can take.

11. Children

The site is not directed at children under 13 and we do not knowingly collect data from them. If you believe a child has submitted information, email us and we'll delete it.

12. Changes to this policy

Material changes will be flagged on the homepage for at least 14 days and reflected in the "Last updated" date above. Continued use after that date constitutes acceptance.

13. Contact

VisibleSeed LLC
3815 Reveille St
Houston, TX 77087, USA
hello@visibleseed.com
Privacy requests: privacy@visibleseed.com